Document

Car rental regulations

General provisions

  1. These Regulations (hereinafter referred to as the Regulations) set out the detailed terms and conditions of the car rental agreements concluded by Transdrog Karol Nabożny within the scope of car rental.
  2. These Rules and Regulations form an integral part of the tenancy agreement. In the event of a conflict between the contract and the Regulations, the parties shall be bound by the contract.
  3. The car hirer or the person entitled to drive the car may be a natural person in possession of: a valid identity card or a valid passport, a valid and honoured on the territory of the Republic of Poland driving licence of an appropriate category.
  4. The hired car must not be moved across the borders of the Republic of Poland.
  5. The rental period starts from the date of concluding the rental agreement and ends on the date of returning the vehicle to the Lessor, unless otherwise agreed by the Parties.
  6. The transfer of the vehicle to the Hirer shall be confirmed in the Vehicle Acceptance Protocol or by a person authorised by the Hirer.
  7. In cases indicated in the Regulations, the Lessee may be charged with a contractual penalty. The Renter shall be entitled to demand payment of additional compensation when the value of the damage suffered by the Renter is higher than the Contractual Penalty.

Tenant's obligations

 

  1. The Hirer will ensure that any person authorised by him to drive the hired car is familiar with the Regulations and will comply with every point mentioned in the Regulations, under penalty of the Hirer's liability for any damage suffered by the Lessor or third parties.
  2. The Lessor shall not be responsible for mechanical damage to the elements of the car resulting from the Lessee's failure to meet his/her obligations resulting from the Regulations or the vehicle's manual.
  3. During the use of the hired car, the Hirer or the person driving the vehicle is obliged to:
    1. Carrying personal documents, driving licence, registration certificate and third-party liability insurance policy
    2. Securing the car and equipment against theft (locking and activating available anti-theft devices)
    3. Maintain the vehicle in a clean condition, regularly check the technical condition of the vehicle: fluid levels (oil, coolant, brake fluid, windscreen washer fluid), tyre condition and pressure, operation of indicator lights, dipped and driving lights.
    4. Top-up of operating fluids, replacement of burnt-out light bulbs and tyre repairs
    5. Refuelling of Cars only with fuel that meets the vehicle specification
    6. Carefully secure his/her documents and keys outside the vehicle and do not keep them in the car
    7. Using public roads in accordance with the rules of the country, i.e. buying vignettes, paying for motorway tolls, obeying speed limits, driving with lights on, wearing seat belts
  1. It is forbidden to:
    1. Driving under the influence of alcohol, drugs or other intoxicants
    2. Towing of other vehicles with a hired car.
    3. Exceeding the permitted load capacity
    4. SMOKING AND OTHER TOBACCO PRODUCTS IN THE CAR
    5. Carriage of animals
    6. Carry out modifications, replacement of parts or other changes to the vehicle
    7. Misuse of the vehicle
  2. In the event of a breach of any of the provisions in clause 11, the Hirer will be liable to pay the contractual penalty set out in the Price List.
  3. The Rental Company or other persons authorised by the Rental Company have the right to inspect the condition of the rented Car. The Renter is obliged to present the Vehicle for inspection together with all necessary documents.
  4. The car must not be subject to liens or lawsuits

Charges

  1. The rental is charged per full day. The rent and other related fees are charged in accordance with the Contract and the Price List.
  2. The fee for the rental period of the Car shall be paid in advance at the rate applicable on the date of conclusion of the contract, unless the parties have agreed on another form of settlement
  3. The Renter is obliged to pay a deposit for the rented car, the amount of the deposit and the method of payment shall be specified by the Lessor in the Rental Contract.
  4. The deposit is fully or partially refundable to the hirer upon return of the vehicle.

Return or substitution of the Car

  1. At the end of the rental contract, the hirer is obliged to return the vehicle to the agreed location at the specified time.
  2. The condition of the Party's vehicle shall be stated in the Certificate of Delivery and Acceptance.
  3. Renewal of the lease is only possible with the consent of the Landlord.
  4. The Renter is obliged to return the Car with the same amount of fuel as he received upon collection of the Car. The Renter shall pay for any fuel shortage, supplemented by the Rental Company, in accordance with the Price List.
  5. The Renter is responsible for the lack of parts of the equipment and for damage resulting from his/her fault as a result of improper use of the security of the Car and loss of documents
  1. In the event that the Renter loses one of the following: proof or registration plate, car keys or other items of equipment, the Renter will be charged in accordance with the Price List.
  2. Immediately after the return or replacement of the car used by the Renter or after the Renter receives a decision of the insurer on refusal to pay compensation, the Renter reserves the right to charge the Renter with the following costs: shortages in the car equipment or its parts described in the protocol of handover of the car and compensation for more than normal wear and tear of the car inside or outside, damages caused by improper operation of the car or negligence of the Renter and not resulting from the risks covered by the insurance policy (e.g., damaged mirrors, cracked headlights, minor damages to elements of the car body), actual damages not reported at the moment of their occurrence, in a situation in which the Renter does not obtain - despite his/her best efforts - a report on the occurrence of such damages. Damage caused by improper operation of the car or negligence of the Renter, and not resulting from the risk covered by the insurance policy (e.g. damaged mirrors, cracked headlights, minor damage to elements of the car body), actual damage, not reported at the moment of its occurrence, in a situation when the Renter does not obtain - despite exercising due diligence - compensation from his/her insurance company and the reasons for effective refusal to pay the compensation are the fault of the Renter, liquidation of other damages and the costs of restoring the vehicle to a state corresponding to normal wear and tear, compensation for loss in the value of the vehicle as a result of an accident in a case when the cause of the accident was the fault or partly the fault of the Renter, the person driving the vehicle or a passenger in the vehicle, or for loss in the value of the vehicle as a result of making alterations or other changes without the consent of the Lessor that are contrary to the characteristics and use of the vehicle.
  3. The Renter shall be obliged to immediately return the Car at the request of the Lessor in the event of a breach of the Contract.

Inspections, repairs, damage, theft

  1. The Renter is obliged to make the Car available to the Lessor for the purpose of carrying out periodic inspections when the meter reading of the rented vehicle indicates such a need
  2. The Renter shall not be entitled to have the Car repaired, reworked, corrected, overhauled or otherwise repaired or serviced at the Lessor's expense without the Lessor's written consent.
  3. In the event of a breakdown, road accident of the Car during the period of use of the Car, the Renter is obliged to immediately notify the Rental Company (by calling at Tel. no. +48 696036276) and follow the Lessor's instructions. If a defect or failure may endanger road safety or lead to further damage to the vehicle, it is forbidden to continue driving until it has been repaired. The Renter may repair the car on his/her own only after obtaining a written consent of the Lessor together with an indication of the place and scope of repair. In the case of the above situation, the Renter is obliged to submit receipts for the service performed, to return the replaced parts and to submit a statement with a detailed description of the circumstances in which the breakdown occurred.

The landlord, having established the reasonableness of the repair carried out and the absence of fault on the part of the tenant in the causes of the failure, will reimburse all costs documented by receipts incurred by the tenant.

  1. In the event of the theft of the car, damage to the car as a result of burglary or any other event causing damage to the car (including: accidents, road collisions and parking bumps), the Renter undertakes to immediately call the police and report this fact to the Rental Company (by calling at Tel. no. +48 696036276) and then follow his instructions.
  2. In the event that the Renter fails to notify the Lessor of the events and activities related to the repair or servicing of the Car at the Lessor's expense, without the Lessor's written consent, the Renter shall be charged with the total repair costs and other costs incurred in connection with the repair, which shall be borne by the Lessor.
  3. In the event of the theft of the vehicle, the Hirer is obliged to return the original registration certificate and the vehicle key, otherwise the Hirer is fully liable for the damage.
  4. The Lessor shall not be liable for any damage incurred by the Lessee as a result of a breakdown of the car, damage to the car by the Lessee, wilful misconduct or use of the car contrary to the Regulations.
  5. The Lessor shall not be responsible for items transported, lost, left in the Vehicle, any charges (in particular parking fees and fines) imposed through the fault of the Lessee in connection with the use of the Vehicle.
  6. The Lessor shall not be liable towards third parties for any claims for damages as a result of damage caused by the Lessee or the person driving the vehicle during the rental period. In addition, the Lessor reserves the possibility of sending to the Lessee a notification on committing a traffic offence after the term of the agreement, at the same time he is entitled to indicate the perpetrator and at the same time the payer of the indicated offence committed during the term of the agreement to the competent authority.

Obligations of the lessor

  1. In the event that the rented vehicle is immobilised for more than 24 hours, the Lessor shall, if possible, provide the Lessee with a substitute vehicle of a similar class to the rented vehicle. If the standard of the substitute vehicle is lower than that of the originally rented vehicle, the Lessor undertakes to adequately reduce the rent for the period of use of the substitute vehicle. The date indicated by the Lessor for delivery of a substitute vehicle is calculated from the moment of receipt by the Lessor of information from the Renter on the occurrence of an event immobilising the vehicle or from the moment of determination by the Lessor that immobilisation of the rented vehicle will last longer than 24 hours.
  2. The provision of a replacement car, if possible, will not take place in the event of at least one of the following events:
  • loss of registration certificate, loss of insurance policy, loss of car keys, loss of number plate
  • damage to the Car through the fault of the Renter
  • immobilisation of the rented vehicle outside the Republic of Poland
  • parking damage and vandalism

 

 

 

Car insurance

  1. The Rented Car by the Renter is insured in the scope of Third Party Liability has the appropriate Third Party Liability insurance or Third Party Liability and AC - Autocasco - according to the Rental Contract. In the case of rental cars having

Autocasco insurance, this insurance exempts the Hirer from liability, over and above the deductible, in the event of collision and theft with the exception of point. 37. The insurance is included in the rental price. The amount of the deductible amount for damage settled by the AC policy is in accordance with the Rental Agreement, with the exception of point 39 for cars with AC policy.

  1. Liability/AC insurance does not apply in the case of:
  2. deliberate damage to the vehicle,
  3. damage to the vehicle while driving under the influence of alcohol or while intoxicated,
  4. having used drugs or psychotropic substances
  5. without a valid driving licence,
  6. damage to the vehicle if the speed limit is exceeded by 30 km/h or more, or in the event of any other gross breach of road traffic regulations,
  7. when the driver fled the scene of the accident,
  8. damage caused when the person driving was a person not authorised by the Lessor to drive the Car,
  9. theft of the vehicle if the Hirer fails to return the original key to the vehicle and/or registration card - the total cost is charged to the Hirer,
  10. all partial damage covered by the Auto Casco policy (the Hirer will be charged an administrative fee for partial damage, in accordance with the attached Price List),
  11. theft of a car in which all anti-theft devices installed in the car have not been activated - the total cost shall be borne by the Renter,
  12. other specific cases arising from the general terms and conditions of insurance contracts or policies.

l if the Tenant has not received the Landlord's consent to further rental or has made a false declaration as to the place, time, circumstances and causes of the damage - the Tenant shall be held fully liable.

In the aforementioned cases, the damage is fully or partially covered by the hirer. The Hirer is obliged to familiarise himself with the provisions of the policy, the general terms and conditions of the car insurance contracts as well as the amendments to the general terms and conditions of the car insurance contracts and to comply with the provisions contained in the terms and conditions and, in the case of making the vehicle available, to furthermore instruct the person driving the vehicle on the obligations resulting from the aforementioned documents - under pain of liability for damage caused.

  1. All of the Lessor's cars have anti-theft protection as required by the insurance company.
  2. The following Price List is an integral part of the Terms and Conditions

 

 

 PRICE LIST

Events to be borne by the Purchaser

Fees, contractual penalties

Loss, loss, damage to the key or remote control of the Car

300PLN

Loss, loss, damage to Car documents

300PLN

Loss, loss, damage to registration plate, window sticker

PLN 200/piece

Violation of the smoking ban in the car

300PLN

Carrying animals inside the vehicle

300PLN

Return of car with indelible stains on seats, upholstery in boot

300PLN

Return of a dirty car from outside

50PLN

Return of a dirty car inside

50PLN

Non-contractual use of the car (per each 24-hour period started)

100PLN/day

Filling up the car with the wrong type of fuel

500PLN + total cost of possible repair and fuel

Dismantling or replacing parts of the vehicle or carrying out modifications without the Lessor's consent

1000-5000PLN

Traveling abroad without the Lessor's consent

3000PLN

Towing of other vehicles by hired car

500PLN

Driving by a person who is not the Hirer, or a person authorised to drive

500PLN

Driving under the influence of alcohol, drugs or narcotics

5000PLN

Replenishment of missing fuel

8PLN/litre

Attempt to interfere with odometer reading

3000PLN

Cost of body and paint repairs, mechanical repairs and spare parts and equipment

Cost of service and/or parts +30%

No car equipment parts not listed in the Price List

According to manufacturer's price list+10%

Delay in returning the car

300PLN/day

Fee for each loss settled against the Auto Casco policy *

Up to 1000PLN

AC deductible *

in accordance with the Rental Agreement

The need to repossess the vehicle due to the delay in returning the vehicle or the abandonment of the hired vehicle

3000PLN

Contractual penalty for having to report the misappropriation of a vehicle to law enforcement authorities

7000PLN

- Applies to cars with AC policy

The prices quoted are net prices - excluding VAT

 

Principles of personal data processing

  1. The administrator of the personal data of hirers and persons authorised to drive the vehicle is the lessor Transdrog Karol Nabożny.
  2. By concluding a rental agreement with Transdrog Karol Nabożny, the Renter and the person authorised to drive the vehicle agrees to the processing of his/her personal data for the purpose of providing electronic services, vehicle rental services as well as for marketing purposes.
  3. Personal data will be processed for:
    1. The conclusion and execution of the lease agreement,
  1. To prevent offences and prevent the use of our services in an inappropriate manner, contrary to the law and our terms and conditions,
  2. To pursue payment of claims under the concluded rental agreement (in particular, this applies to the tenant's name, surname, residential address, bank account number, data on billing and payment of claims under the concluded rental agreement), in which case the processing will be carried out until the statute of limitations for claims under the agreement or their early settlement,
  3. Marketing related to the promotion of the services of the company Transdrog Karol Nabożny.
  1. The provision of personal data is voluntary, but necessary for the conclusion of the Agreement and the fulfilment of the Lessor's payment obligations. The consequence of refusing to provide personal data will be that the Contract cannot be concluded.
  2. The hirer and persons authorised to drive the vehicle have the right to request from the controller access to personal data, rectification, erasure or restriction of processing or the right to object to processing, as well as the right to data portability.
  3. Recipients of your data may be persons authorised by Transdrog Karol Nabożny to process personal data - our employees, co-workers, partners, suppliers, service providers, authorities authorised by law to obtain information about personal data (e.g. the Police). The data are transferred only for the purpose of performing and carrying out our services to the extent necessary for the performance of a given activity.
  4. In the event of non-payment or submission of false documents, the Tenant's personal data may be forwarded to the National Debt Register, Business Information Offices, etc.
  5. Any additional information regarding the Landlord's processing of personal data, including details of the controllers, purpose, scope, period of processing can be found in the Information Clause attached to the tenancy agreement.

I hereby declare that I have read the Rules and Regulations, confirm receipt of the Rules and Regulations and consent to the processing of my personal data by Transdrog Karol Nabożny for the purpose of providing electronic services, vehicle rental services and marketing purposes.

………………………………………………………………………………………………………….

(Tenant's signature, place, date)

Call us

Comfortable Car Rental